Contact

One inbox, read by the people who make the site. Pick the address that matches your question and include the details below so we can answer in one reply.

Support and accounts

[email protected] — playback problems, missing episodes, sign-in trouble, membership and billing questions. Include the email on your account, the series name, the episode number, and the device and browser you were using. A screenshot of the error saves a round trip.

Copyright and takedowns

[email protected] — notices under our copyright policy and DMCA policy. Please use the subject line “Takedown”, identify the work and the exact URL, and state that you are authorised to act for the rights holder. Counter-notices go to the same address.

Privacy

[email protected] — access, correction and deletion requests, and questions about the data described in our privacy policy.

Creators and partners

[email protected] — series submissions, distribution, advertising and press. Tell us what you make and link to two finished episodes; we watch everything that is sent, but we cannot publish most of it.

What to expect

We answer within two business days, usually sooner. DramaNest is based in Sydney, Australia (AEST/AEDT), so replies may arrive outside your working hours. We do not run a phone line and we do not ask for passwords, card numbers or one-time codes by email.

Before writing, the answer may already be on the about page, the editorial policy or the pricing notes on the membership page.